Engineering Blog
(Beginner) Tutorials, Guides and FAQs on Prompt Engineering, Chatbots, Voice Bots, Dialogflow Essentials and Dialogflow CX.
Welcome to my conversational AI, prompt engineering blog. As a SWE and advocate for Google, I build a lot of cool stuff, and I'm the bridge between Google's engineering team and you; chatbot developers, UI/UX designers, conversational experts, linguists, and contact center engineers.
Work Smarter With Chat and Conversational AI
Work smarter with Chat and Conversational AI for Google Cloud On Air
Lee Boonstra
Lee Boonstra (they/them) has been a presence in the tech world since 2007, wearing many hats from software engineer to prompt engineer, web developer to technical trainer, and developer advocate.
With eight years of experience at Google under their belt, they now hold the role of SWE Tech Lead at the Google Cloud office of the CTO. Leading innovation projects, Lee aims to disrupt markets and foster collaboration globally. Their expertise in Conversational and Voice technology, alongside (Generative) AI, has led to recognition as a respected public keynote speaker and published author for O’Reilly and Apress. Lee eases tech headaches and celebrates those light bulb moments.
Lee wrote a book for O’Reilly: Hands-on Sencha Touch 2 and lately: the Definitive Guide to Conversational AI with Dialogflow and Google Cloud for Apress.
Omnichannel X
Lee Boonstra - Improve your customer care with Dialogflow @ OmniChannelX Event
WeAreDevelopers 2020 - Raise Your Voice!
Building a custom voice AI assistant with WebRTC, Dialogflow and Speech technology!
VOICE Global - Improve Your Customer Care
This recording I have made for VOICE Global conference. It’s a talk about improving customer c...
Dialogflow CX - the Future of Customer Car...
Talk “The Future of Customer Care” for Emerce Next 2020